Defective
用Gymglish学习英语词汇小贴士和定义。
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定义
(to be) defective: 有错误的，有缺陷的
The Eurostar was late due to a defective part in the train. 由于火车某一部份存在缺陷，因此，欧洲之星晚了。
示例
- "Is the bottle damaged, opened or defective?"
- "He's defective."
练习 1
Fill in the blanks below with terms related to products and customer service. Use terms from the list below, not all are used.
evidence | defective | receipt | damage | blood | refund | return | credit | clerk
Customer: Hello. I'd like to this camera.
Customer Service Manager: Do you have the ? (proof of payment, proof of purchase)
Customer: Yes of course. Here it is.
Customer Service Manager: What's the problem with the camera?
Customer: It doesn't work. It's ! (non-functional, due to a product default)
Customer Service Manager: Well, I can give you store for the camera (a coupon, voucher) but I can't give you a (a repayment of money or funds)
evidence | defective | receipt | damage | blood | refund | return | credit | clerk
Customer: Hello. I'd like to this camera.
Customer Service Manager: Do you have the ? (proof of payment, proof of purchase)
Customer: Yes of course. Here it is.
Customer Service Manager: What's the problem with the camera?
Customer: It doesn't work. It's ! (non-functional, due to a product default)
Customer Service Manager: Well, I can give you store for the camera (a coupon, voucher) but I can't give you a (a repayment of money or funds)
Fill in the blanks below with terms related to products and customer service. Use terms from the list below, not all are used.
evidence | defective | receipt | damage | blood | refund | return | credit | clerk
Customer: Hello. I'd like to return 1 this camera.
Customer Service Manager: Do you have the receipt 2? (proof of payment, proof of purchase)
Customer: Yes of course. Here it is.
Customer Service Manager: What's the problem with the camera?
Customer: It doesn't work. It's defective 3! (non-functional, due to a product default)
Customer Service Manager: Well, I can give you store credit 4 for the camera (a coupon, voucher) but I can't give you a refund 5 (a repayment of money or funds)
evidence | defective | receipt | damage | blood | refund | return | credit | clerk
Customer: Hello. I'd like to return 1 this camera.
Customer Service Manager: Do you have the receipt 2? (proof of payment, proof of purchase)
Customer: Yes of course. Here it is.
Customer Service Manager: What's the problem with the camera?
Customer: It doesn't work. It's defective 3! (non-functional, due to a product default)
Customer Service Manager: Well, I can give you store credit 4 for the camera (a coupon, voucher) but I can't give you a refund 5 (a repayment of money or funds)
1 return: In this context, the verb "to return" is synonymous with "to exchange" or "to take back". Products are generally "returned" for other items (of the same value), "store credit" (a voucher or coupon good towards another item or items) or a "refund" (repayment of the money originally spent on the item).
2 receipt: A "receipt" describes an acknowledgment of purchase or payment, often in the form of a piece of paper. For example: Many people keep their receipts for major purchases: televisions, cars, etc. In this conversation, Brian asks Philip if he has his receipt, or proof of purchase, for a bottle of Delavigne cologne.
3 defective: A "defective" product is broken or dysfunctional, however the term is used mostly to describe a problem due to a manufacturing default. In other words, a defective product is not the fault of the consumer, but rather the manufacturer. Example: Toyota is recalling 1000 cars due to a defective steering wheel.
4 credit: A "(store) credit" refers to a coupon, voucher or a payment, an amount of money, a sum (towards a purchase). Store credit is often given to customers instead of a full cash refund, which obliges them to spend their money in the store. In this conversation, Brian tells Philip that maybe a "clerk" at the store will give him "store credit" for his bottle of perfume.
5 refund: A "refund" is money credited to someone for the return of a product or service which has been purchased. Note that it is actual cash (or a reimbursement via transfer), rather than a credit. "A full cash refund" is reimbursement in the form of cash.
练习 2
Why does Bruno say he hates telemarketers?
Why does Bruno say he hates telemarketers?
Telemarketers do not come in packaging. If something is "defective", it is faulty or has something wrong with it. This is not the reason Bruno gives for hating telemarketers.
Bruno comments that telemarketers always call during dinner, but never mentions that they dial the wrong number.
Although Trey does say that he hates telemarketers, this is because he is agreeing with Bruno. Trey responds to Bruno's comment about hating telemarketers, not the other way round.
Telemarketers are well-known for calling people's homes at times when they are most likely to be there, supper time for example. Bruno says that he hates telemarketers because "they always call during dinner", meaning that they disturb him when he is having his evening meal.
进一步了解…
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