Übung 1

Trey writes, "going the extra mile to satisfy a customer is a great way of maintaining customer loyalty."

If you "go the extra mile", you .

Trey writes, "going the extra mile to satisfy a customer is a great way of maintaining customer loyalty."

If you "go the extra mile", you make more effort than is expected of you.

make more effort than is expected of you: This is correct. "To go the extra mile" is to make more of an effort than expected of you. Example: I was happy enough with a birthday cake and a party, but my girlfriend WENT THE EXTRA MILE by hiring a stripper. "To go the extra mile" is actually a metaphor: a "mile" is a measurement of distance, therefore, "to go the extra mile" literally means to travel further (than necessary).

travel in order to meet someone in person: This is not the best choice here. The term "mile" is used in a metaphorical sense, it is not taking about physically moving a distance.

find an alternative solution to a problem.: This is not the best choice here.

remain calm when someone insults you: This is not the best choice here.

Übung 2

"200 miles takes about three and a half hours by car"

Read the text below then identify the common "mile" idioms.

Fred is in the back room daydreaming about being a racing driver. Sandra, who has bright pink hair is shouting at Fred, but he doesn't respond because he is lost in thought. Lucy is the only one working: she is making a special effort to help a customer.

Fred is .

Sandra with her bright pink hair.

Lucy is for a customer.

"200 miles takes about three and a half hours by car"

Read the text below then identify the common "mile" idioms.

Fred is in the back room daydreaming about being a racing driver. Sandra, who has bright pink hair is shouting at Fred, but he doesn't respond because he is lost in thought. Lucy is the only one working: she is making a special effort to help a customer.

Fred is miles away 1.

Sandra sticks out a mile 2 with her bright pink hair.

Lucy is going the extra mile 3 for a customer.

1 miles away: If someone is "miles away", they are deep in thought and unaware of their surroundings. Example: I'm sorry, could you say that again? I was miles away! This idiom perfectly describes Fred in the short text!

1 sticking out a mile: If something "sticks out a mile", it is obvious or very noticeable. Fred is deep in thought in the back room, so no one is going to notice him!

1 going the extra mile: If someone "goes the extra mile", they make a special effort to help someone. Fred is not making any effort at all!

2 sticks out a mile: If something "sticks out a mile", it is obvious or very noticeable. Example: Your English is really good - the fact that you lived in California for 3 years sticks out a mile. Because Sandra has bright pink hair, it is difficult not to notice her, therefore she "sticks out a mile".

2 goes the extra mile: If someone "goes the extra mile", they make a special effort to help someone. In the text, Sandra doesn't appear to be helping anyone!

2 is miles away: If someone is "miles away", they are deep in thought and unaware of their surroundings. Sandra isn't deep in thought - she is busy shouting at Fred!

3 going the extra mile: If someone "goes the extra mile (for someone or something)" they make a special effort to help someone or to achieve something. Example: I recommended the hotel to my friends because the manager was always ready to go the extra mile to make our stay as comfortable as possible. In the short text, Lucy is "going the extra mile" because she is making a special effort to help a customer. Note: this idiom is more common in the UK.

3 sticking out a mile: If something "sticks out a mile", it is obvious or very noticeable. This idiom doesn't really describe Lucy who is working hard to help a customer!

3 is miles away: If someone is "miles away", they are deep in thought and unaware of their surroundings. This idiom doesn't really describe Lucy who is working hard to help a customer!

Übung 3