Exercise 1

In Trey's resumé, he writes that he "monitored call turnover".

This means that he:

supervised the length and number of calls made by his telemarketing team.

watched telemarketers bake cakes and pastries.

hired and fired telemarketers.

reviewed the sales figures of each telemarketer.

I don't know

In Trey's resumé, he writes that he "monitored call turnover".

This means that he:

supervised the length and number of calls made by his telemarketing team.

In the context of telemarketing, "turnover" is used to describe the number of calls that someone makes during the day. The term "turnover" can be used in several contexts, and is generally used to describe frequency, change and intervals of a given action. In this case, "call turnover" refers to the various details of phone calls by the telemarketing team. Example: The company has a low employee turnover rate because the working conditions are very good.

watched telemarketers bake cakes and pastries.

In another context, a "turnover" is indeed a type of delicious cake, however the expression "monitored call turnover" has nothing to do with pastries or cooking. "A pastry" is a type of sweet dessert food. "To bake" is a style of cooking which requires an oven.

hired and fired telemarketers.

"Turnover" can indicate the changes in personnel within a company, however this is not the meaning of "call turnover" which refers to the frequency, quality and length of telephone calls.

reviewed the sales figures of each telemarketer.

"Sales figures" are the numbers corresponding to the profits and losses of a company or individual. Example: My sales figures for this year look very good. "Sales figures" and turnover aren't synonymous in this context.

Exercise 2

In Trey's resumé, he writes that he monitored call turnover.

This means that he:

supervised the length and number of calls made by his telemarketing team.

watched telemarketers bake cakes and pastries.

hired and fired telemarketers.

reviewed the sales figures of each telemarketer.

I don't know

In Trey's resumé, he writes that he monitored call turnover.

This means that he:

supervised the length and number of calls made by his telemarketing team.

In the context of telemarketing, "turnover" is used to describe the number of calls that someone makes during the day. The term "turnover" can be used in several contexts, and is generally used to describe frequency, change and intervals of a given action. Example: The company has a low employee turnover rate because the working conditions are very good, so nobody ever wants to leave.

watched telemarketers bake cakes and pastries.

hired and fired telemarketers.

"Turnover" can indicate the changes in personnel within a company, however this is not the meaning of "call turnover" which refers to the frequency and length of telephone calls.

reviewed the sales figures of each telemarketer.

Pastry meaning in English

Definition

Examples

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